All rental instruments must be returned to our store location only.

Instruments left at the school will continue to be billed monthly.

Mail-in return options are available upon request to Veritas Instrument Rental.

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Important to know​

I dont know if my student will continue in band next year

It is most common for students who begin band or orchestra in 6th grade to automatically continue band or orchestra the following school year unless they specifically request to be switched out of band or orchestra

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It's summer, my child will not need the instrument.

Summer break does not mean you need to return your instrument. Summer is a great time for your instruments to be maintained and prepped for the new school year! Your rental is not in any way tied to the school year, it is rent-to-own!

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I'll just return my instrument and rent again next school year

Each payment you make goes towards ownership of your instrument. Once you return your instrument, your account closes and your equity is forfeited. If you decide to start a new rental next school year, you will begin from scratch and will be subject to that school year's monthly price. 

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My child is switching instruments and we don't know what they will choose

Every current rental account is eligible to exchange to a different instrument, with a transfer of up to 12 months of equity. We recommend keeping your instrument and exchanging once you confirm the next instrument. Your payments will still count towards ownership of your next instrument! 

 

How do I know how much I've paid and how much is left to pay?

Veritas Instrument Rental is responsible for all of your billing needs. You may contact them to find out your account status at 1-800-578-9724 Ext. 1

We do not have access to any billing information.

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I just want to buy my instrument

We enjoy hearing that you love your instrument enough to keep it for life! You are eligible to receive a discount between 20%-30% off of your remaining balance when you decide to purchase. Your LDW will remain active for 30 days after you pay off your instrument. After 30 days, we are more than happy to take care of your instrument with a free estimate for repair.

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Are you decided on returning?

Maybe you've purchased your own instrument or have decided on no longer continuing band or orchestra. You're more than welcome to return your instrument to our store and close out your account. We will need to revise your instrument to make sure it is the correct one and also ensure all provided accessories (mouthpieces, ligatures, caps, straps, sticks, and practice pads) are included with your instrument return. Lost one of your accessories? No problem! You may purchase replacements at our shop at the time of return. 

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